Data Protection

Tbaji Privacy Policy — Your data is safe with us

When you play at tbaji, your privacy is our top priority. On this page, we're being fully transparent — explaining exactly what information we collect and how we protect it.

Last Updated: January 2026
SSL Encryption
256-Bit AES Protection
No Sale of Data
No Third Parties
GDPR Compliant
In line with international standards
Right to Erasure
Data Deletion on Request
Core Security Principles

How tbaji Protects Your Data

Every decision is driven by one goal — keeping your personal information safe and private at all times.

Strong Encryption

Your data is stored on tbaji's servers using 256-bit AES encryption — the same technology used by banking systems.

Your Data Is Never Sold

Tbaji does not sell your personal data to advertisers or any third parties. That is our commitment.

Two-Factor Authentication

OTP verification at login protects your account from unauthorized access.

Regular Security Audits

Tbaji's systems undergo regular security testing (penetration testing) carried out by independent third parties.

Your Control

View, correct, or request deletion of your own data. tbaji puts you in full control.

Opt-Out Option

You can unsubscribe from marketing emails or notifications at any time if you no longer wish to receive them.

1

Introduction — Why We Created This Policy

Introduction

When you tbaji— whether you open an account, play games, or simply browse our site — some information is collected automatically or provided directly by you. This Privacy Policy clearly explains what that information is, why we collect it, and how we use it.

Tbaji believes privacy is a fundamental right. We want you to use our platform with complete confidence and clarity. This policy is written in plain language to avoid any confusion from complex legal jargon.

This privacy policy of tbaji Terms & Conditions should be read alongside this policy. Together, both documents give a complete picture of the relationship between you and tbaji.

2

What Information We Collect

Data We Collect

Tbaji collects two types of data — information you provide directly, and information collected automatically.

Data Type Example Status
Identity-Related Name, date of birth, National ID number Required
Contact Information Mobile number, email address Required
Financial Information BKash/Nagad number, transaction history Required
Gaming Activity Betting history, game preferences, login times Required
Device Information IP address, browser, operating system Automatic
Cookie Data Session data, preferred language settings Automatic
We never store your password in plain text. Passwords are always kept in hashed (encrypted) form, and no tbaji employee can view them.

3

How We Use Your Information

Purpose of Data Use

Tbaji uses your data solely for the following purposes:

  • Account Management: Completing registration, login, and KYC verification processes.
  • Payment Processing: Processing deposits and withdrawals securely.
  • Customer Service: Resolving your questions and complaints.
  • Fraud Prevention: Detecting and preventing suspicious activity.
  • Platform Improvement: Analysing user experience to improve our services.
  • Legal Obligations: Compliance with lawful directives from relevant authorities.
  • Bonuses & Offers: Sending you relevant offers tailored to your preferences.

Tbaji will never use your data beyond its original purpose. Should we need to use your information for any new purpose, you will be informed in advance and your consent will be obtained.


4

Who Your Data Is Shared With

Data Sharing

Tbaji does not sell your data. However, in the limited circumstances below, certain information may be shared with specific third parties:

  • Payment Partners (bKash, Nagad, Rocket): Only the financial information strictly necessary to process your transactions.
  • Game Providers: Session data required for gameplay. No personal identity is shared.
  • Security Partners: Companies operating fraud detection software.
  • Law Enforcement Agencies: Upon receipt of a court order or a lawful government directive.
Important: Outside of the cases mentioned above, tbaji never shares your information with any advertising company, broker, or other third party.

A Data Processing Agreement (DPA) is signed with every third party, under which they are bound to uphold the security of your information.


5

Data Retention Period

Data Retention

Tbaji does not keep your data indefinitely. Each type of data has a defined retention period:

  • Account Information: For the duration of the active account and up to 5 years after closure.
  • Transaction Records: Retained for a minimum of 7 years as required by law.
  • Customer Support Communications: 3 years from the date of last contact.
  • Cookies & Session Data: Typically 30 days to 1 year.
  • Marketing Preferences: Until you opt out.

Once the defined retention period expires, your data is securely deleted or anonymized so that it can no longer be used to identify you.


6

Your Rights

Your Rights

As a tbaji member, you have full rights over your own data. Your key rights are outlined below:

Right to Access

The right to know what information we hold about you.

Right to Rectification

The right to correct inaccurate or outdated information.

Right to Erasure

The right to request deletion of your data under certain circumstances.

Right to Restrict Processing

Request to restrict the use of your data for specific purposes.

Data Portability

The right to download your data in a standard, portable format.

Right to Object

The right to object to your data being used for marketing or profiling purposes.

To exercise any of these rights support@tbaji-baji.com. tbaji will respond within 30 days.


7

Cookie Policy

Cookie Policy

The tbaji website uses cookies to make your experience more personalised and seamless. The types of cookies we use:

You can manage cookies at any time through your browser settings. Keep in mind, however, that disabling essential cookies may cause certain features of the site to stop working.


8

Minor Protection

Protection of Minors

Tbaji's services are intended for users aged 18 and above. We do not knowingly collect information from anyone under the age of 18.

If we become aware that a minor has created an account on tbaji, that account will be immediately suspended and all associated data will be permanently deleted.

If you believe a minor is using tbaji without your permission, please notify us immediately: support@tbaji-baji.com

9

Security Measures

Security Measures

Tbaji uses industry-leading security measures to protect your information:

  • SSL/TLS Encryption: All communications between the site and our servers are encrypted.
  • Firewall Protection: Advanced firewall active to prevent unauthorized access.
  • DDoS Protection: The platform is protected against server attacks.
  • Regular Backups: Daily backups to ensure your data is never lost.
  • Staff Training: tbaji staff receive regular training on data protection.
  • Penetration Testing: External security audits are conducted twice a year.

That said, no digital system is 100% secure. We strongly encourage you to use a strong password, never share your OTP with anyone, and avoid clicking on unfamiliar links.


10

Policy Updates & Contact

Policy Changes & Contact

Tbaji may update this Privacy Policy when necessary. If any significant changes are made:

  • Advance notice will be sent to your registered email address.
  • The last updated date at the top of this page will be changed accordingly.
  • You will be notified at least 14 days before any changes take effect.

For any privacy-related questions or concerns, please contact our Data Protection Officer:

  • Email: privacy@tbaji-baji.com
  • General Support: support@tbaji-baji.com
  • Response Time: Within a maximum of 30 days
This Privacy Policy was last January 2026 Reviewed and updated on.
FAQ

Privacy FAQs

No online platform is 100% hack-proof. However, tbaji employs industry-leading security measures. In the event of a data breach, tbaji will notify all affected members within 72 hours, as required by law.

When your account is closed, your data is not immediately removed from all systems. Transaction records must be retained for up to 7 years for legal compliance. However, you may request the immediate deletion of marketing data and cookies at any time.

No, never. Your gaming history is completely confidential and is used solely for account management and fraud prevention. It is never shared with or sold to any advertising company or third party.

Yes. You have the right to data portability. Email privacy@tbaji-baji.com and tbaji will send you all your personal data in a readable format within 30 days.
Security Certificate
SSL 256-bit
Banking-Grade Encryption
GDPR Compliant
Adherence to International Standards
PCI DSS
Payment Security Standards
Two-Factor Authentication
OTP Protection Enabled
Document Information
Versionv2.5
UpdateJanuary 2026
Total Sections10
LanguageBengali
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